Employability programmes

We want our workforce to reflect the diversity of London.
Our employability programmes help people who face barriers to employment overcome those barriers. It also helps us tap into a wider pool of talent.

What is employability?

Employability can be defined as the skills, knowledge and attitudes that help people to get a job and to move between jobs. Some groups of people are likely to face barriers to employment, even though they have a great deal to offer. This includes groups identified in Mayoral policy and by Strategic Transport Apprenticeship Taskforce (STAT) who face barriers to employment.
We want our workforce to reflect the diversity of London and our successful employees include many people who haven’t had a conventional career or who have faced difficulties along the way.
One of the ways we can support and encourage people from a range of backgrounds as diverse and inclusive as the city we serve to to get ready for work and apply for roles at TfL and in the wider transport industry is through our employability programmes and activity.

Employability pathways

Our employability pathways are based on the extent of the individuals’ previous work experience and how close they are to being ready for work.
For those with limited or no previous work experience, this includes:
Steps into Work programme, a 12-month scheme which offers people with mild to moderate learning disabilities and those on the autism spectrum the chance to gain skills and work experience.
Route into Work, delivered by the London Transport Museum is a pre-employment course to train, prepare and guide young people aged between 16 and 25 through each stage of an apprenticeship application process.
We are also reviewing and updating our employability offer for those with significant experience of work. In the past we have worked with a range of groups including, ex-service people, people who have been out of employment for long periods, young people from disadvantaged backgrounds and ex-offenders.We have been awarded the Ministry of Defence Employer Recognition Scheme Gold Award 2017 for our ‘best in class’ support for the Armed Forces community.

Helping candidates prepare

As well as supporting individuals directly through employability programmes, we also provide online advice, templates and examples to help people prepare for interviews and assessments. See our Employability toolkit.

Business benefits

Working with people from different backgrounds, with different experiences, is good for business.

  • Diversity fosters creativity and innovation, and leads to better decision making problem solving, governance, and financial performance
  • It helps us to better understand the diverse needs of the customers we serve
  • It gives us a competitive advantage – it helps us recruit and retain the best talent by making us an employer of choice
  • It helps us to attract scarce skills, e.g. for hard to fill engineering roles