No matter what your background or previous experience, you’ll have some useful skills.
We call these skills you’ve developed transferable skills (they’re also known as soft skills).
They can include things such as team work, good communication, problem solving and time management.
You might have learned them from a previous job, from volunteering, in education or from other life experiences.
If you’re looking for a job in a different sector, or trying to get your first career break then it can be helpful to identify your transferable skills. Use them to demonstrate how you have the right skills and experience for the job in your CV and cover letter.
After you have identified the skills you have, you can compare these to the ones listed in jobs you are interested in.
Examples of transferable skills
Working as a Customer Service Advisor on a station one of my responsibilities is to check customers’ tickets and resolve any errors when they can’t get through the gates, always ensuring that I give good customer service.
- Attention to detail
- Excellent customer service
- Ability to influence difficult stakeholders
- Problem solving
In my military career I coordinated the training and deployment of over 250 personnel to operations abroad.
- Team leadership
- Project management
- Resource management
At University I studied Psychology and had to write a number of essays on different topics. I also had to deliver a presentation to my seminar class.
- Excellent written and verbal communication skills
- Confident public speaker